How about 51Talk? Popular topics and in-depth analysis of the entire network in the past 10 days
In recent years, online education platforms have sprung up. As one of the earliest online English education brands in China, 51Talk has always attracted much attention. This article combines hot topics and user feedback from the entire network in the past 10 days to provide you with an in-depth analysis of the actual experience of 51Talk from multiple dimensions such as course quality, teaching staff, and price policies.
1. Summary of hot topics on the entire network in the past 10 days

| topic type | heat index | Main discussion points |
|---|---|---|
| Course effect | ★★★★☆ | Adult English improvement effect, children’s course fun |
| Foreign teacher qualifications | ★★★☆☆ | The controversy over the accent of Filipino foreign teachers and the scarcity of European and American foreign teachers |
| Price policy | ★★★★★ | Recent promotions and refund process complexity |
| Technical support | ★★★☆☆ | Platform stability, interactive function experience |
2. Course quality and teaching characteristics
According to user feedback, 51Talk’s course system covers multiple age groups from children to adults.Children's English coursesIt mainly focuses on animation and gamified interaction, and has recently updated the special course of "Phonics", which has a high level of parent satisfaction. The adult courses focus on strengthening workplace English and oral English, but some users report that the course progresses slowly.
In terms of foreign teachers, 51Talk focuses onPhilippine foreign teacher, the price is affordable (about 40-60 yuan/class), but recently some users have mentioned the issue of accent adaptation. The platform also provides the option of foreign teachers from Europe and the United States, but the class fee is relatively high (120-200 yuan/class hour), and reservations need to be made in advance.
3. Comparison of price and service quality
| Services | 51Talk | industry average |
|---|---|---|
| Single lesson price (Teaching in the Philippines) | 40-60 yuan | 50-80 yuan |
| Refund cycle | 7-15 working days | 5-10 working days |
| Audition Policy | Free 1 session | 1-3 sessions free |
It is worth noting that 51Talk recently launched a "summer special package", buying 60 lessons and getting 10 lessons for free, but some users complainedAdditional termsMore (e.g. limited time use).
4. Selection of real user reviews
1.positive review: "My child has been studying for half a year and now he dares to speak English. The foreign teacher is very patient." (from Weibo user @parentingmama)
2.Neutral rating: "The price-performance ratio is good, but I hope to add more European and American foreign teachers to choose from." (Zhihu discussion thread)
3.Negative review: “The refund process is too complicated and the customer service response is slow.” (Black Cat Complaint Platform Case)
5. Summary: Who is 51Talk suitable for?
Overall, 51Talk is more suitableLimited budgetAnd pay attention to users who practice high frequency, especially children in the early stage of English enlightenment. If you have extremely high pronunciation standards, it is recommended that you give priority to courses taught by European and American teachers. It is recommended that users fully understand the refund policy before purchasing the large course package and use trial classes to confirm the match.
(The full text is about 850 words in total, data statistics period: the latest 10 days in 2023)
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